Eggstravaganza Information

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About Us Eggstravaganza are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Eggstravaganza
25 Macklin Avenue,
Cowpen Lane Industrial Estate,
Billingham,
Cleveland.
TS23 4BY
England

Phone: 01642 372600
Fax: 01642 566807

Email: sales@eggstravaganza.co.uk

Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling Shipping is calculated on the estimated weight of the order. Orders are sent via Royal Mail or Parcelforce, depending on the size of your parcel amd is deliery location. Please ensure you select the correct shipping destination from the drop down list(s). Any orders which incorrectly select the destination may be subject to additional charges.

Delivery Schedule We aim to despatch your parcel the same day for orders received before 11.00am. However due to curcumstances beyond our control this is not guarenteed. International orders are generally received in under 10 working days.

Back Orders We do not usually hold back orders. If an item you order is not in stock we will refund the full cost of the item.

Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added where applicable. All other orders are VAT free.

Please Note: Books, Catalogues and Instruction Booklets are VAT Free.

Credit Card Security When the order is placed at our website, credit card numbers are encrypted by Paypal. They are not held in clear text on any web site.

Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.

Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01642 372600 (International +44 1642 372600) or fax us on 01642 566807
or write to us at Eggstravaganza, 25 Macklin Avenue, Cowpen Lane Industrial Estate, Billingham, TS23 4BY ENGLAND

Privacy Policy Eggstravaganza do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

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